Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback? I started IE as an administrator and it started fine. After some troubleshooting, I realized that somehow the Protected Mode was turned on for the Trusted sites zone. I turned it off only for the Trusted sites zone and it allowed me to start my browser normally.
Several users, including Microsoft MVPs, are reporting that the latest cumulative security update KB from Microsoft is the cause of this problem. However, I have not been able to confirm that.
In summary, make sure the Protected Mode is disabled unchecked for Trusted sites zone and whatever page you want to set as your homepage, it must be added to the Trusted sites zone. If you want a blank homepage, add about:blank to your Trusted sites zone. If IE prompts to start a new page and that page is not in your Trusted sites then you may have to disable Protested Mode for the Internet zone too. Not a good thing but until there is a solution, I am forced to use this workaround.
I will update this post when I find out more about this issue. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Vidyaranjan A V. To work with this issue, I would suggest you to uninstall the browser you set earlier as default. You may uninstall the browser listed in the default programs list. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Vidyaranjan A V's post on February 18, Thanks for the suggestion.
Create a new user account, then logon with the new account and check the result. Check the system files by using the SFC. My sister-in-law presented her HP Pavilion tx notebook to me with the same problem. The network connection worked except for the browsers. I'm usually pretty good at troubleshooting but this took me over 3 hours to figure out.
Turns out one of the 5 Microsoft Security Updates downloaded April 8th or 9th restricted her connectivity. I was too tired to isolate which one it was and just removed them all.
Works now. I'm having the same problem, but in my case, its the the update. Joson, I have attached the result of the above. I suddenly couldn't connect to the internet, both IE and firefox, but my other internet applications work. Can you help me? Office Office Exchange Server. Not an IT pro? Windows Client. Sign in. United States English.
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